Service Desk Opportunity | All B.Tech of 2021 batch of Engineering Graduates required in Wipro

 

 

Greetings from Wipro!   We hope you are safe amidst the prevailing COVID-19 pandemic situation. We are soliciting registrations for Engineering 2021 Graduates for Service Desk opportunity.       Service Desk Opportunity for Freshers Qualification/ Degree BE/B.Tech - Any stream No Diploma/ME/M.Tech/MBA/MCA/MSc Eligibility   10th or equivalent  : Pass 12th or equivalent  : Pass Graduation             : Pass (Should have done the Graduation only from the colleges accredited by MHRD , UGC and AICTE) Year of Passing     2021- max 3 years of GAP in education allowed (10th to graduation). No Gaps are allowed in Graduation period. Graduation should be completed within 4 years from the start of the Graduation. Selection Process Preliminary Screening Technical Interview HR interview Job  Description Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web. Excellent communication skills required as you will work in International Voice Support. Managing data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints. Responding in a timely manner to service issues, request, and take care of the complete operations. Troubleshoot system and network problems, diagnosing and solving hardware or software faults Provide support, including procedural documentation & relevant reports Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services Willing to work in a 24*7 environment (Rotational shifts/5 Days a week) Compensation   2.2 Lakhs Per Annum   Other Criteria Candidates must have a full-time degree course recognized by the Central/ State Government of India. All arrears and backlogs need to be cleared at the time of selection process. Candidates should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college. Candidates must not have more than three years of gap in education between 10th and graduation. Candidates must be willing to work in a 24*7 shift environment and relocate to any location within India. Candidates who have participated in service desk selection process held by Wipro earlier are not eligible.     Kindly inform the candidates to fill the below registration form completely and click on submit button for successful completion of registration process.   Service Desk Engineering: Click Here & www.tinyurl.com/gjust-drive-open