Genpact Off Campus Recruitment Drive 2023 | Hiring Fresher Graduates as Domain Trainee - Cash Apps For Noida Location

 Genpact Off Campus Recruitment Drive 2023 | Hiring Fresher Graduates as Domain Trainee - Cash Apps For Noida Location


Inviting applications for the role of a Domain Trainee, Cash Apps

We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.

Responsibilities:

  • Account Setup and maintenance, Premium application, reinstatement, renewal of payment received from policy holders
  • Backbeat and cancellation of polices in case of payment made by policy holder get bounce
  • Respond to email /phone queries related to disputed cases
  • Research and analyze the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution
  • Identify opportunities and recommend solutions for process and automation enhancements
  • Daily reporting of individual portfolios to track and monitor the past dues and pending items
  • Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
  • Work as a team player to process any adhoc request in a timely manner.
  • Deliver quality customer service by researching and responding to all internal & external stakeholders’ inquiries quickly, effectively and professionally.
  • Escalate problems to senior staff members and or management as appropriate.

Minimum qualifications:

  • B.Com Graduate
  • Strong Communication Skills (verbal and written)
  • High Energy level

Preferred qualifications:

  • Ability to learn ERP systems
  • Good analytical and problem-solving skills
  • Excellent MS Office skills
  • Good conceptual knowledge and experience in insurance cash application activities preferred.

Job Details:

·       Job: Domain Trainee

·       Primary Location: India-Noida

·       Schedule: Full-time

·       Education Level: Bachelor's / Graduation / Equivalent

·  
Master Skills List: Operations

·       Job Category: Full Time 

Apply Link: https://genpact.taleo.net/

Registration link: www.tinyurl.com/gjust-drive-open


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